PreciseFlex Robots Support
Resources, Tools, and Expertise—All in One Place
Find the latest PreciseFlex software, documentation, and technical resources to support installation, operation, and ongoing maintenance. Whether you’re downloading updates or looking for archived materials, this page connects you to the support you need.
Urgent Service Requests
For service requests relating to PreciseFlex robots, IntelliGuide grippers, Guidance Motion controllers, and related peripherals or software, please contact us via Phone: +1 408-224-2838 or Email: support_preciseflex@brooks.com.
Password-Protected Support Library
Customers with a Password
Download the most recent versions of PreciseFlex software and documentation, or visit the archives to download older versions. Note that occasionally passwords become obsolete, so you may need to get a new password.
Customers without a Password
Email support_preciseflex@brooks.com with your name, company name and the model number and serial number for a purchased product. You should receive a password via email within 1-2 business days.
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